As a large CPG that has been through several Fulfillment partners in the last few years, we can finally say that we found a home.
Jason Welsh
Scale Your Brand with ShipMonk’s Cross-Border Fulfillment Solutions
ShipMonk supports high-growth brands shipping 500+ orders per month with cross-border and in-country fulfillment. Operations are built for speed, accuracy, and reliability with a merchant-first approach.
Owned and operated fulfillment centers in the US, Canada, the U.K., and Mainland Europe provide infrastructure, technology, and operational support for international logistics and customer delivery.
What our customers are saying
Their customer service teams are telepathic, telekinetic, and pyrokinetic. They know my issue before I tell them, are already solving them, and are fired up to help.
Noah Gould
We were OOS on inventory with a large number of backorders. ShipMonk tripled their daily throughput and resolved everything within 24 hours. Amazing!
Nikhil Byanna
We came for ShipMonk’s pricing but stayed for their great customer service. Since we started working with ShipMonk we have grown more than 4x.
Mike Abadi
Been with ShipMonk for several years. We have regular meetings and the service is excellent. Highly recommend to ecommerce brands.
Chris Neville
Scale your brand across borders with ShipMonk cross-border fulfillment
Mainland Europe and the U.K. fulfillment
Canadian fulfillment
Delivered Duty Paid (DDP) services
Bonded Warehouses
Mainland Europe and the U.K. fulfillment
Owned fulfillment centers in the Czech Republic (Prague and Cheb) and the UK (Coalville) support regional delivery across Europe. The platform integrates with common European ecommerce systems for order and inventory workflows.
Average savings on shipping
46%
1lb+ packages International Standard from the US compared to Standard EU.
2-5 days
Cutting delivery speed from 14 days to 2-5 days
International Standard from the US compared to Standard EU.
Reach your Canadian customers with ease
A fulfillment center in Ontario helps you serve Canadian customers with domestic routing and delivery options from within the country.
Simplify international shipping with ShipMonk’s Delivered Duty Paid services
Delivered Duty Paid (DDP) services include duties, taxes, and import fees in the checkout total. Customers see the full cost before purchase, and pricing for cross-border services is presented clearly for planning and reporting.
Increase conversion rates
Show duties and taxes at checkout so international customers see the full landed cost upfront.
Enhance customer satisfaction
Offer a clear checkout experience without surprise fees on delivery.
Reduce customer support
Reduce support volume tied to duties, taxes, and delivery charges.
Expand into new markets
Expand into new markets with predictable shipping and landed-cost presentation.
Unlock global growth with seamless cross-border fulfillment
Cross-border fulfillment covers international routing, compliance, and delivery coordination so your team can focus on merchandising and growth in new regions.
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FAQs about cross-border fulfillment
How can I use your global fulfillment centers?
ShipMonk clients are eligible for European fulfillment center services. To get started, contact us.
Are there any goods I can’t have in the European facility?
Building and carrier rules may restrict certain products at our Cheb fulfillment center. Examples include aerosols, ammunition, batteries, dangerous goods, illegal commodities, perishables, precious metals, and weapons.
Can I ship outside of the European Union?
ShipMonk Europe ships throughout Europe, including destinations outside the EU.
Can I still ship to the UK, or do I have to use ShipMonk’s UK fulfillment center?
ShipMonk Europe can ship internationally. After Brexit, the UK is outside the EU, so UK-bound orders follow standard customs clearance. Many brands add ShipMonk UK to fulfill orders domestically for British customers.