Gift wrapping & packaging
Enhance the customer experience with gift wrapping and custom packaging options that make unboxing memorable.
ShipMonk
Your Gifts & Novelty Items Fulfillment Partner for Effortless Growth
For gifts and novelty brands, presentation matters. ShipMonk supports custom packaging, kitting, and reliable delivery so every order arrives as a polished customer experience.
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Why ShipMonk is the perfect fit for gifts and novelty brands:
We help thousands of brands
See why leading brands trust ShipMonk
Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.
As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.
ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances. The transparency eliminates any confusion and allows us to understand how we can better reduce our monthly costs.
The Onboarding Team made my first experience with ShipMonk the most pleasant one ever. I want to express my heartfelt gratitude to everyone in this company. The Onboarding Associates make everything so easy. They walk you through every step with a smile and a level of professionalism I have never seen before.
ShipMonk has helped us get better at what we do — we’ve seen immediate, tangible benefits. I would absolutely recommend ShipMonk to others with absolute confidence.
Getting an order alert and knowing everything from pick to pack to ship is covered? That’s peace of mind our team could never put a price on.
During our sale spike, ShipMonk didn’t just handle it; they nailed it. Their team treated those hundreds of extra orders like business as usual, and as a result, our customers never felt the rush — we delivered on time like clockwork.
It came down to working seven days a week, quick SLAs, and the promise for transparency in the billing cycle. [ShipMonk] checked all the boxes.
Key features
Scale your gifts and novelty brand with ShipMonk’s expert fulfillment:
Effortless inventory management
Our platform tracks gift and novelty inventory accurately across a wide range of SKUs and seasonal assortments.
Automated warehouses
ShipMonk’s technology and expertise support gifts and novelty fulfillment, including seasonal peaks, varied product sizes and shapes, and high holiday order volume.
Custom packaging options
Create distinctive unboxing experiences with a wide range of packaging materials and customization options.
Dedicated support
Our team helps you deliver consistent gifting experiences with dedicated support backed by global infrastructure.
Optimized shipping
Meet key delivery dates with reliable shipping through our Virtual Carrier Network, including fast and 2-day options.
Everything you need to scale and succeed
An all-in-one scalable solution
ShipMonk offers scalable features like multiple warehouses, transparent billing, and expert support to help your business grow efficiently and deliver strong customer experiences.
Multiple warehouses
Multiple fulfillment centers help your brand meet delivery expectations. Ship from our US, Canadian, or European locations.
Optimized shipping
Use ShipMonk’s Virtual Carrier Network (VCN), our transportation management approach that combines reliable carrier service with competitive rates.
Transparent billing
See a clear breakdown of costs in the billing portal so you can budget with confidence.
Free integrations
We offer over 100 shopping cart and marketplace integrations, and setup is always free.
Freight management
Need help importing inventory? Your Happiness Engineer can guide you through documentation and freight coordination.
Enterprise grade security
We take customer data security seriously and use appropriate measures to protect your data and privacy.
Returns management
You can create shipping labels for customers in your account and receive alerts when returns arrive at our warehouse.
Actionable reports
Each account includes a dashboard with cost breakdowns, order volume, unit counts, and top shipping destinations.
Special projects
We can handle special projects outside standard fulfillment workflows when your business needs something different.
User permission
Add users at no extra charge and grant or restrict data permissions as your team grows.
MonkProtect™
MonkProtect’s™ delivery protection, automated claims portal, and branded tracking page support a strong post-purchase experience.
100+ integrations for effortless fulfillment
Connect your storefront to ShipMonk and automate fulfillment end to end. Our platform integrates with your existing commerce and operations systems.
