Order billing breakdowns
Know exactly what you’re paying for with detailed billing breakdowns. No surprises—just predictable costs. (That’s ShipMonk Transparent Pricing in action.)
ShipMonk’s Proprietary Technology
One Platform, Total Fulfillment Control
Outdated tech and manual processes can slow growth. ShipMonk’s proprietary technology is built to streamline fulfillment and support scalable operations. Intelligent automation, data-driven insights, and seamless integrations put you in control of orders, inventory, and shipping. Replace tribal knowledge with consistent workflows—and see what modern fulfillment can look like.
Innovative brands powering their growth with ShipMonk’s technology
Tech-powered omnichannel fulfillment platform
Modern fulfillment goes beyond receiving inventory and shipping orders. It’s about fueling growth across DTC sales channels, strengthening retail distribution with B2B fulfillment, giving you control over inventory, and delivering a consistent customer experience. It’s about Ship Smarter, Scale Faster—and ShipMonk’s proprietary software is built to support it.
“I would absolutely recommend ShipMonk to others with absolute confidence. We now have full control of the minute details of every order, as well as great support and response time.”
Complete transparency
Know your numbers
ShipMonk’s fulfillment software doesn’t just give you data—it gives you clarity. Get complete visibility into every aspect of your fulfillment operation, so you can make informed decisions and optimize performance. Transparent reporting puts the numbers you need at your fingertips. Every B2B shipment is backed by our retail chargeback protection program.
Here’s what you get:
End-to-end order logs
Dive deep into detailed order logs to understand every action and decision. Get the full story.
Advanced reporting
Access powerful reports to analyze your performance, identify trends, and optimize your strategy. Turn data into clear, actionable decisions.
Photo validation
See exactly what’s in your inventory with detailed photos. No more inventory mysteries.
Order timeline
Track every step of your order journey, from click to delivery. No more guessing where orders stand.
Analytics
Deep fulfillment insights
Seamless integration with Looker and other leading BI platforms
ShipMonk’s reporting suite gives you a clear view of your entire fulfillment operation, so you can ship smarter and scale faster. From revenue breakdowns to real-time inventory tracking across your supply chain, dashboards and reports deliver data-driven clarity where you need it.
Here’s what you’ll unlock:
Revenue
Track your sales performance and identify growth opportunities. See what’s driving revenue.
Fulfillment statuses
Track every order in real-time, from processing to delivery. Stay in complete control.
Shipping destinations
Analyze your customer base and optimize your shipping strategy. Reach every corner of the globe.
Low stock alerts
Stay ahead of stockouts with automated low-inventory alerts, so you can reorder before shelves run dry.
Top products
Identify your best-selling products and capitalize on what’s working. Focus inventory and marketing where it pays off.
Total orders & items shipped
Monitor your fulfillment volume and identify trends. Spot growth patterns as they emerge.
Delivery protection
Guard your brand
Pick. Pack. Ship. Protect. MonkProtect’s Delivery Protection, Automated Claims Portal, and Branded Tracking Page help deliver a strong post-purchase experience for your customers. When shipments go wrong, you need a partner who can help you resolve issues quickly.
MonkProtect isn’t just about protecting packages—it’s about protecting your brand reputation and building customer loyalty. Our automated claims portal streamlines shipping issue resolution. Branded tracking pages turn routine updates into another touchpoint with your brand. Ship smarter, scale faster—with MonkProtect supporting the journey.
Learn MoreOne platform, total fulfillment control
ShipMonk’s proprietary fulfillment software features
Built on our “merchant-first” core value, ShipMonk’s platform helps you run enterprise-class fulfillment with confidence. Manage orders, track inventory in real time, optimize shipping, analyze performance, and connect your stack through seamless integrations—the tools to ship smarter and scale faster.
Order management
Automate your order processing and gain real-time insights into your order flow. Our seamless integrations with leading ecommerce platforms eliminate manual data entry and ensure accurate order fulfillment.
Inventory management
Ditch the spreadsheets. Track inventory across all your sales channels, forecast demand, and optimize stock levels with our powerful inventory management tools.
Shipping management
Get the best shipping rates every time with our AI-powered Virtual Carrier Network. Negotiated discounts and intelligent carrier selection optimize your shipping costs and delivery times, ensuring the fastest click to delivery.
Warehouse management
Our network of strategically located fulfillment centers allows you to optimize your distribution strategy and offer fast, affordable shipping to your customers.
What our customers are saying
As a large CPG that has been through several Fulfillment partners in the last few years, we can finally say that we found a home.
Jason Welsh
Their customer service teams are telepathic, telekinetic, and pyrokinetic. They know my issue before I tell them, are already solving them, and are fired up to help.
Noah Gould
We were OOS on inventory with a large number of backorders. ShipMonk tripled their daily throughput and resolved everything within 24 hours. Amazing!
Nikhil Byanna
We came for ShipMonk’s pricing but stayed for their great customer service. Since we started working with ShipMonk we have grown more than 4x.
Mike Abadi
Been with ShipMonk for several years. We have regular meetings and the service is excellent. Highly recommend to ecommerce brands.
Chris Neville
