Case Studies

See how high-growth brands scale fulfillment, reduce costs, and deliver standout customer experiences with ShipMonk.

Men's grooming soap products prepared for shipment

Beauty & Personal Care

Dr. Squatch

Dr. Squatch grew from viral DTC demand into high-volume CPG with subscriptions, bundles, and seasonal campaigns. ShipMonk connected their Shopify stack to a multi-node network to maintain pick accuracy and transit performance during spikes.

“ShipMonk made a lot of big promises, but much to our surprise, they delivered.”

Jason WelshSr. Fulfillment Manager, Dr. Squatch
99.5%Order accuracy
55%Click-to-delivery cut
Fashion footwear prepared for ecommerce fulfillment

Apparel & Accessories

Larroudé

Limited drops and flash sales can multiply Larroudé’s order volume overnight. ShipMonk added overflow capacity, scan-verify picking, and branded pack-out so customers receive the correct size on time—even during 600% demand spikes.

“During our sale spike, ShipMonk didn’t just handle it; they nailed it.”

Enrico MatinsExecutive Director, Larroudé
600%Order spike handled
98%On-time delivery in peak
Ocean conservation merchandise ready to ship

Gifts & Novelty

4ocean

4ocean ships mission-driven merchandise to supporters in the U.S. and internationally while funding ocean cleanup. ShipMonk optimized kitting, cartonization, and inventory placement so campaigns scale without missing SLAs.

“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4ocean.”

Dave VandenabeeleVice President, 4ocean
38%Fulfillment cost reduction
99.2%Order accuracy
Premium bedding and soft home textiles

Home & Garden

Brooklinen

Brooklinen’s bedding and bath SKUs vary in weight and cube, making zone-skipping and carton selection critical. ShipMonk distributed inventory across fulfillment nodes to reach more customers with cost-effective two-day ground.

“We needed a partner that could keep up with our growth without compromising the unboxing experience our customers expect.”

Eoin ReaganHead of Logistics, Brooklinen
47%Avg. shipping cost cut
2 DaysGround to 90% of U.S.
Hair wellness supplements and vitamins

Health & Wellness

Nutrafol

Nutrafol runs subscription-heavy programs with strict lot tracking and promotional inserts. ShipMonk integrated order rules and batch visibility so replenishment cycles stay accurate as SKU count grows.

“Our subscribers expect every order on time and exactly right—ShipMonk gave us the accuracy and visibility to scale without adding ops headcount.”

Felicia WalkerVP of Operations, Nutrafol
99.4%Subscription accuracy
32%Fulfillment labor saved
Connected beauty devices packed for delivery

Beauty & Personal Care

TAO Clean

TAO Clean sells connected beauty devices that require careful handling, returns processing, and seven-day fulfillment coverage. ShipMonk met their SLAs with transparent billing and weekend-capable operations.

“It came down to working seven days a week, quick SLAs, and transparency in billing.”

Marcus HatcherCEO, TAO Clean
100%Growth since partnership
20%Shipping costs cut
Hydration products — water and electrolyte theme

Food & Beverage

Liquid I.V.

Liquid I.V. fulfills high-volume hydration SKUs across retail, Amazon, and DTC simultaneously. ShipMonk unified channel inventory and FBA prep workflows so wholesale and direct orders ship from one source of truth.

“Scaling a CPG brand means fulfillment can’t be the bottleneck—ShipMonk gave us the throughput and visibility to keep pace.”

Hayden HumphreyDirector of Operations, Liquid I.V.
Daily order capacity
99.6%Order accuracy
Outdoor wood-fired pizza oven

Sports & Outdoors

Ooni

Ooni’s pizza ovens and accessories are bulky, high-value, and seasonal. ShipMonk configured oversized pick paths, improved carton utilization, and positioned inventory closer to West Coast demand centers.

“Our products aren’t small parcels—we needed a 3PL that understands dimensional freight without slowing the customer experience.”

Mike PeelGlobal Supply Chain Director, Ooni
41%Damaged shipment reduction
52%Click-to-delivery cut
Cozy bed with folded blankets and soft goods

Home & Garden

Sunday Citizen

Sunday Citizen’s soft goods require consistent fold-pack standards and branded inserts across dozens of colorways. ShipMonk standardized SOPs and QC checks so every shipment reflects their brand standards.

“Consistency matters as much as speed in home—ShipMonk delivers both without us micromanaging every pick.”

Ana SemedoCOO, Sunday Citizen
28%Return rate reduction
99.1%Pick accuracy
Wellness supplement brand fulfillment

Health & Wellness

Goodroot

Goodroot scaled eight-figure revenue with a lean internal team and limited capacity for fulfillment disruptions. ShipMonk owns pick-pack-ship end to end so leadership can focus on product and wholesale expansion.

“Running a lean team while managing eight-figure growth would have been impossible without ShipMonk.”

Austin GretoFounder, Goodroot
2 DaysNationwide shipping
$10M+Growth with lean team
Medical apparel and kit components in fulfillment

Health & Wellness

AmorSui

AmorSui ships regulated apparel and kit components where billing clarity and chargeback prevention matter. ShipMonk’s client experience team reviews fee lines with finance and operations so teams stay aligned.

“ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances.”

Will McGinnCOO & Co-Founder, AmorSui
25%Monthly cost visibility gain
97%On-time order completion
K-beauty skincare routines and product kits

Beauty & Personal Care

Saranghae

Saranghae’s K-beauty routines include multi-step kits and international customer expectations. ShipMonk improved batch accuracy and post-purchase tracking, reducing support volume as order volume increased.

“ShipMonk has helped us get better at what we do—we’ve seen immediate, tangible benefits. I would absolutely recommend ShipMonk to others with absolute confidence.”

Peter B. LeePresident & CEO, Saranghae
44%Support tickets cut
99.3%Kit accuracy